A View from the TopLine

TopLine Disabled Serial Numbers

As a TopLine Designer, Dash or Alerts user, you are allowed a limited number of license activations to accommodate computer upgrades or re-installs.  Each time you install the TopLine license on a new computer, it counts as an activation against your TopLine serial number.

Email Templates Make Life Easier

Email templates can be a great time saver for communicating with your customers.  Many businesses need to email their customers frequently about the same topics such as billing and support issues.  Why waste time creating an email from scratch each time?  If you use a customer relationship management (CRM) or contact management system such as Microsoft Dynamics CRM, SalesLogix or ACT!, you have the ability to easily and quickly create customized email templates.

Personalize Views in ACT!

Learn how to personalize any of the list views within ACT!.  The list views include Company, Contact, Opportunity, Task or Group.  The list views also appear on each tab at the bottom half of the Contact, Company, Opportunity or Group records.

Quick Tip for ACT! 2013 and Outlook

If you are an ACT! 2013 user who uses Microsoft Outlook for your email, the following quick tip may be useful for you.  Occasionally a user may inadvertently delete a contact in Outlook and then try to add the contact back into Outlook by synchronizing ACT! and Outlook.

How to Choose Your Next Computer

Have you ever started using a brand-new computer only to discover that it is no faster than your old one?  Unfortunately, this is a very common scenario, because many computer users simply do not know how to choose the right one for his or her needs.