New Year’s Food Drive Event!

With 2020 ending, many take time to reflect on the events of the past year and how it shaped them. Here at TopLine Results, we’re looking to the future, while also embracing how thankful we are for what we have. That is why we are looking to get 2021 started off right with a beginning-of-the-year food drive (starting immediately)!

From now through January 15th, 2021, TopLine Results will be accepting donations of non-perishable food items.

Webinar Keeping up with Social Media

Join us for this business- focused conversation about the ever-changing world of social media. How has social media changed during the past 5 years, and what social media platform should you consider for your business in 2020 and 2021? Additionally, learn about tools you can use to help you manage your social media content calendar and posting.

Dynamics 365 Promotion for Sales and Customer Service

Microsoft is running a special pricing promotion for new customers! If you are looking to begin your CRM journey or are ready for a refresh to your existing system, take the plunge with Dynamics 365 Sales or Customer Service licensing. The offer includes the first four months free on your annual subscription of the Professional option for new customers.

TopLine Results Corporation Creates ActProactive Web App for Employee COVID-19 Symptom and Exposure Tracking

[Pewaukee, WI]— TopLine Results Corporation, a customer relationship management (CRM) consulting firm based in Pewaukee, Wisconsin, is announcing the launch of the ActProactive App for employee COVID-19 symptom and exposure tracking. The ActProactive App is a mobile-friendly web app that allows employees to voluntarily submit their temperature, COVID-19 symptoms, and exposure with no GPS tracking.

Send a Mass Email with Zoho CRM

 

Need to send the same email to multiple recipients at the same time? The “Mass Email” feature in Zoho CRM helps you streamline your communication workflow by allowing you to send the same email to multiple contacts in one action. Using this feature, an individual email is sent to each contact or lead, which means that each recipient sees only their own email address in the ‘To’ address.

Zoho CRM Merge Field Tags

In our previous article in this series, we examined how to create an email template within Zoho CRM for consistent and quick communication. In this article, we will examine how to use merge fields to personalize email templates.

In sales and marketing communications, personalization is the processes of leveraging information you have in your database to create content that feels more relevant and personal to each prospect or customer.

Export Data from Zoho

Zoho CRM How To: Export Data from Zoho CRM
Zoho CRM is a great customer relationship management database that helps sales, service, and marketing teams develop meaningful relationships with customers and prospects. By collecting key information about your customers and your interactions with them, you are able to create meaningful reports and metrics to help guide your business decisions.