TopLine Results is delighted to celebrate its 25th anniversary this year. As we reflect on what helped us along our journey, we can identify a few processes that contributed to our success. We share these tips in hopes that they will be helpful for you and your organization as well.

Pewaukee, Wisconsin – Today, TopLine Results Corporation announced that its newest integration tool, SymphonySync™, is now listed in the HubSpot App Marketplace. App Partners are independent software vendors who have built an integration with HubSpot and been accepted to the App Marketplace.

Pewaukee, WI – August 6, 2024 – TopLine Results Corporation, a leader in CRM (customer relationship management) systems, integrated digital marketing, and process consulting, proudly celebrates its 25th anniversary. Founded in 1999, TopLine Results has consistently delivered imaginative solutions, helping businesses solve sales, marketing, and operational problems.

As TopLine Results celebrates 25 years in business, offering technology and tools for building valuable relationships, we ask ourselves, what will the future of CRM look like? We considered this from several business perspectives: strategy, process, data, and people.

We all know it isn't easy to build a new habit. In researching the psychology behind building a new habit, you might find a few excellent books that have been published recently: Tiny Habits by BJ Fogg and Atomic Habits by James Clear. Both resources focus on how you can build habits.

A Case for On-Premise Dynamics CRM versus Online: What is better for your company? 
Since 2007, TopLine Results has been dedicated to supporting Dynamics CRM. Back then, Microsoft Dynamics 365 for Sales online was not available yet. So, in 2011, we recognized the need for this option and began offering it to our customers.

Let's face it, importing to HubSpot can be complicated in many ways but it does not have to be. When it comes to importing your data from ACT! into HubSpot, the process is pretty straightforward. Nonetheless, when importing millions of precious accounts, contacts, and leads, it is best to make sure you have a reliable and safe way to do so.

Dynamics 365 is a wonderful and robust system, but it can be a challenging process to unlock its full capabilities.  The feature we’re going to focus on for this article is workflows.  Workflows are automations to assist your business with streamlined processes.

When an organization is considering implementing a customer relationship management (CRM) system, they may be overwhelmed by the cost of software licensing, service for implementation, and training to get the team onboard. Understanding the ROI for CRM will help justify the initial spend.

Many businesses have some level of understanding regarding the relationship between a positive customer experience and a successful organization. How different businesses measure, record, and track customer experiences can vary widely. From direct feedback stored in a database or Excel spreadsheet to automated emails and surveys, everyone seems to have their own method.