TopLine is approaching its 25th year in business, and its success is due to a multitude of factors that shaped its remarkable history. In the technology world, things change consistently and quickly, especially as time moves forward. One of our values here at TopLine relates to expertise and education.

Often, when looking into new CRM software, or any software for your business, understanding your software licensing options and details can be daunting. The amount of work that goes into selecting appropriate licenses can be quite time-consuming and challenging.

Whether you are managing a CRM software implementation in-house or enlisting the help of a consultant, there are certain things that greatly affect the time and money spent on the implementation and beyond. When done right, a CRM implementation is relatively seamless; any hiccups along the way are minor.

The term holistic can refer to many things but when referring to a company’s comprehensive list of benefits and perks, it is better known as the company’s “Total Rewards”. TopLine Results offers a unique Total Rewards package! Its holistic approach is indicative of how TopLine considers its employees when deciding on the perks and benefits offered.

When bringing a consultant into your business, you expect them to bring value in a specific area of specialization. While you don’t want a consultant who claims to be an expert in everything, the value of a consultant who offers several areas of complementary expertise is often underestimated.

Consultants can often be viewed as a luxury, especially in economic slowdowns. It can be a quick decision to trim expenses for organizations who are looking for an easy area for savings. While this may be a common sentiment, it overlooks many of the ways that keeping your consultant can be a money saver, a time saver, and a means for extra overhead flexibility.

Choosing to let someone into the inner workings of your business is not an easy decision. It often results in many discussions and differing opinions. You have to compare the pros and cons of a technology consultant against taking on the project in-house, which can lead you down the road of needing to further discuss who will take the lead on the project, the budget, timeline, scope of work, and so much more.