Throughout the long history of Act! (dating back to days of DOS), the software could be purchased by customers in the form of a perpetual license. In today's marketplace, however, the shift has moved toward Software as a Service (SaaS), and subscription licensing has become the norm. Fewer and fewer software companies continue to offer the perpetual model, where customers buy the software and “own” the license.
Alas, so comes the sunset of Act! perpetual licensing as of January 7, 2019, per an announcement by Swiftpage in their December partner news. Stay tuned for more information if you are an Act! perpetual licensing user. We'll be posting more information related to your alternatives for adding users, renewals, etc., as we receive more information.
Could this change be the trigger you need to consider CRM alternatives? If so contact us at 800-880-1960 for a free consultation! If you prefer email, reach out to firstname.lastname@example.org. At TopLine Results we support a total of four CRM platforms and can help you find the best fit for your team and your organization as you and the market evolve.