With the release of Act! v16, TopLine Results has implemented new upgrade procedures for TopLine Dash, TopLine Designer and TopLine Alerts. If you are an existing license holder, you will be required to purchase an upgrade in order for your addons to be compatible with Act! v16. Upgrade pricing for TopLine addons is 50% off MSRP. Upgrade pricing can be found on our eStore.
If you need to upgrade your serial number to work with a newer version of Act!, follow these instructions or contact your Act! Certified Consultant for assistance.
1. Go to https://licenseportal.toplineresults.com/
2. Enter the serial number in the white box and click the Search button.
3. Click on the Upgrade License button in the center Actions section. If you do not see the Upgrade License option, then your serial number is already compatible with the latest version of Act!.
4. A screen will appear indicating the total cost to upgrade.
a. If this serial number currently has more licenses than you need you can reduce the number of licenses. This will decrease the upgrade cost since you are upgrading fewer licenses. However, if do you choose to reduce the number of licenses that you upgrade, you will need to purchase new licenses at full price if you again need those licenses at any time in the future. For example, if you have a 10-user TopLine Dash license and only want to upgrade 6 of those licenses, you will lose the remaining 4.
b. Click Upgrade Now to proceed to the payment page.
5. Enter your full billing information into the Payment Information section. Pay special attention to the total upgrade cost before clicking on the Submit Payment button.
Your serial number is now compatible with the latest version of Act!. If you have any upgrade questions please contact us at info@toplineresults.com or your Act! Certified Consultant.
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