Training
Training is a critical element to your successful CRM implementation - ensuring the most effective use of the program. TopLine Results training is interactive, enjoyable, and customizable - specific to your company's needs and business processes.
Our experienced trainers work with you to create a custom end-user training agenda, formulated to meet the needs of your individual business environment. We also offer systems administrator training providing the tools for your internal support team to maintain the system at the highest level of performance.
ACT! End User Training
- Hands-on training in a classroom setting, using PCs for higher retention
- Web-based training option - direct from the classroom to your desktop!
- Classes lead by an experienced ACT! trainer
- ACT! training curriculum and comprehensive manual designed by our team of ACT! Certified Consultants based on more than 30 years of combined experience
- Post-training support - Session includes one week/two incidents support on all topics covered in training not to exceed a total of 30 minutes
- Small training groups of up to 12 users
ACT! Online Video Training
This self-paced online ACT! training program is a great way to train your new employee or to give a refresher to your sales team. Train when it's convenient for you - on demand and at your own pace. Learn more or subscribe now.
ACT! Administrator Training
Individual training for the ACT! database administrator or IT specialist. We offer expertise using ACT! 'best practices' with training personalized to your specific environment. Bring your questions! You will learn:
- Intallation techniques
- User profiling and security
- Database customization
- Importing data
- Database maintenance
- Synchronization concepts
- Template customization
- Report customization and options.
