For over 10 years I have been working with different organizations on connecting their Microsoft Dynamics CRM database with Constant Contact, MailChimp, ClickDimensions, and other email marketing platforms. Over the years we have used different third-party add-ons to accomplish this – from Zapier to Cazoomi SyncApps.
In the fall of 2021, Cazoomi SyncApps, the standard third-party add-on we use, was affected by an update Microsoft released for multi-factor authentication for Dynamics 365. The release broke the SyncApps integration for clients using Microsoft Dynamics 365 Online and Constant Contact. Microsoft code updates caused the Constant Contact email data to no longer link to the contact record in Microsoft Dynamics 365 and for list size limits to be enforced between the systems.
Our team started to explore alternatives to minimize the impact on clients. What we found were several alternatives that were high cost, required coding knowledge, and/or did not provide the sync of email data. We knew there had to be a better way, and that is why we created TopLine SymphonySync.
TopLine SymphonySync takes the hassle out of email marketing so marketers can spend their time on content instead of wasting time on tedious list management and reporting. Sync Dynamics 365 with Constant Contact for easy list management and email reporting. Below is a complete list of features.
- Sync static and dynamic Microsoft Dynamics 365 marketing lists
- Sync Microsoft Dynamics 365 Leads and/or Contacts
- Monitor dashboard of Constant Contact email campaign results in Microsoft Dynamics 365
- Review list views of campaign responses in Microsoft Dynamics 365
- Sync to Constant Contact lists from Microsoft Dynamics 365
- Sync unsubscribes from Constant Contact to Microsoft Dynamics 365
- Sync opens, clicks, and bounces from Constant Contact to Microsoft Dynamics 365
We developed SymphonySync to provide reliable syncing of your email lists and interactions at a low cost so you can spend your time and money creating content that produces results. Start your free 30-day trial of TopLine SymphonySync today. Contact us at email@example.com or 800-880-1960.