Salesforce seems to be on a cadence of making a big (and I mean BIG) acquisition each year.

Last year it was MuleSoft, an integration platform for $6.5 billion. I wrote a blog about this at the time questioning the impact for the average customer. I’ll follow that pattern with this more recent acquisition.

I was recently asked if it is possible to see all scheduled tasks for all users in Microsoft Dynamics 365 (D365) CRM. Well, of course, there is! By using a standard list view of activities, you can see all the captured details. You can even pop open a chart that shows counts of activities by user or by type (or various combinations) with stacked bars showing users and numbers of activities of each type.

I get asked a lot about how easy it is to set-up CRM. At the hands (or fingers) of a skilled consultant, it is remarkably easy. There is a theory that to really be accomplished at something it takes 10,000 hours. I am constantly in awe of professional golfers piping that 300-yard drive, but I can’t, because I didn’t put in the time to learn how.