Act!
Reliable, affordable service plans

TopLine Results Corporation is a premier CRM consulting company in North America. Our staff of experienced and certifi ed professionals across multiple states ensures your company the best and most reliable Act! experience available anywhere.

Fast – Our team uses an agile project process to implement your Act! database quickly, with regular client input and feedback.

Reliable – Continued support of your Act! system boosts user adoption. Training sessions are available with all plans to help users be successful.

Affordable – Select a service plan to get maximum value at a low and predictable monthly cost.

Service Plans are the Key to Success

A technical service plan to provide on-going support and increase user adoption.
5-user minimum, payable quarterly with automatic renewal.

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Health Checks

  • Service snapshot report
  • Act! health dashboard powered by TopLine Dash Manager
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Training

  • Live, web-based initial training
  • Live, web-based continuing education
  • TopLine Act! training video series
  • TopLine Act! new user tips guide
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Support

Phone, email and online technical support for:

  • Act! for desktop, web and mobile
  • New user configuration
  • Microsoft Outlook integration setup
  • System upgrade analysis

Quantity discounts, hourly allowances

User quantity Monthly price per user Monthly service plan hours
5-25 $35 5
26-50 Contact Us 10
51+ Contact Us 15

Please request a formal proposal for complete details and features. Note: Microsoft Outlook integration is subject to Act! compatibility with Microsoft Office.

A comprehensive service plan to customize your database and make continuous improvements for maximum ROI.
5-user minimum, payable quarterly with automatic renewal.

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Project Management

  • Needs analysis
  • Project review
  • Project management
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Advanced Training

  • Microsoft Outlook email template coaching
  • Microsoft Word template coaching
  • Mail merge coaching
  • Administrator training
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Customization

  • Custom dashboards powered by TopLine Dash Manager
  • Report development
  • Field changes
  • Form customizations
  • Scripting
  • Product list configuration
  • Imports for contacts/accounts/opportunities
  • Security profiles
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Plus all the benefits of the Essential Service Plan

Quantity discounts, hourly allowances

User quantity Monthly price per user Monthly service plan hours
5-25 $75 10
26-50 Contact Us 20
51+ Contact Us 30

Please request a formal proposal for complete details and features. Pricing is per-user, per-month, quarterly payments required. Development services based on main entities: account, contact and opportunities.


800-880-1960 • www.toplineresults.com • info@toplineresults.com